bet768 Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data bet768 collects from players in Bangladesh, how that data is used, who it may be shared with, and how you can exercise your rights over it at any time.
§ Overview
How bet768 Handles Your Data
This Privacy Policy ("Policy") sets out the basis on which bet768 ("we", "us", "our", "the Platform") collects, processes, stores, and shares personal data provided by or obtained from players ("you", "your") who register for or use the bet768 online casino and sports betting platform. This Policy applies to all data processed in connection with your use of the bet768 website and any related services accessible through a web browser.
By registering an account, making a deposit, or otherwise using the bet768 Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.
bet768 is committed to handling your personal data with care, integrity, and transparency. We implement industry-standard technical and organisational security measures to protect the data you entrust to us. We do not sell your personal data to third parties for their own independent marketing purposes.
This Policy may be updated from time to time to reflect changes in our services, technology, or legal requirements. We will notify registered players of material changes by posting a notice on the Platform. Continued use of bet768 after such notice constitutes acceptance of the revised Policy.
📋 Data We Collect
Six Categories of Personal Data
bet768 collects only the personal data that is necessary to operate the Platform safely, verify player identities, process transactions, and comply with our legal obligations. The six categories of data we may collect are outlined below.
Identity Data
Full legal name, date of birth, National Identity Card (NID) number, and government-issued photo ID documents submitted during verification.
Contact Data
Mobile phone number, email address, and residential city (e.g., Dhaka, Chittagong, Sylhet, Khulna) provided at registration or updated later.
Financial Data
Mobile wallet reference numbers for bKash, Nagad, Rocket, and Upay transactions; deposit and withdrawal records; account balance history.
Gaming Activity
Game session logs, bet amounts, win/loss records, bonus usage, wagering history, and any self-imposed responsible gaming limits.
Technical Data
IP address, browser type and version, device model, operating system, screen resolution, session timestamps, and referring URL.
Cookie & Usage Data
Cookies and similar tracking technologies that record how you navigate the Platform, which pages you visit, and how long you spend on each section.
§1 Collection Methods
How We Collect Your Data
We collect personal data through several channels depending on how you interact with the bet768 Platform. Understanding these collection points helps you stay informed about what data flows when.
At Account Registration
When you create a bet768 account, you voluntarily provide your full name, date of birth, mobile number, and preferred payment method. This information forms the foundation of your player profile and is required to open and maintain an account.
During Deposits & Withdrawals
Each time you make a financial transaction — depositing via bKash, Nagad, Rocket, or Upay — our payment processing systems record the transaction reference, amount in Bangladeshi Taka (৳), timestamp, and the mobile wallet number linked to your account. We do not store full wallet PINs or card CVV numbers.
During Gameplay & Betting
Our servers automatically log all gaming activity, including game type, stake amounts, round outcomes, session duration, and any live betting activity on BPL, IPL, or other cricket markets. This data is essential for account integrity, dispute resolution, and responsible gaming monitoring.
Via Support Communications
If you contact the bet768 support team by email at [email protected], we retain the content of that communication, your contact details, and any account information you share in the course of resolving your query. Support records are kept for a minimum of two years.
Through Cookies & Analytics
The Platform uses first-party session cookies to maintain your logged-in state and remember your preferences. We also use analytics tools to understand aggregate usage patterns, page performance, and navigation flows. No personally identifiable information is included in aggregated analytics reports shared externally.
§2 Use of Data
Why We Process Your Information
bet768 processes your personal data only for specific, legitimate purposes directly related to operating the Platform and fulfilling our obligations to you as a player. The table below summarises the key processing activities and their legal basis.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Identity, Contact | Contract performance |
| Age & identity verification (KYC) | Identity, NID / passport | Legal obligation |
| Processing deposits & withdrawals | Financial, Identity | Contract performance |
| Fraud prevention & AML checks | Financial, Technical | Legal obligation |
| Responsible gaming monitoring | Gaming Activity | Legitimate interest |
| Customer support & dispute resolution | All categories | Contract performance |
| Promotional communications | Contact, Gaming Activity | Consent (opt-in) |
| Platform security & analytics | Technical, Cookie | Legitimate interest |
We will only send you promotional emails or SMS messages about bonuses, new games, or BPL/IPL betting offers if you have explicitly opted in to receive marketing communications during registration or through your account settings. You may withdraw consent at any time by contacting [email protected].
§3 Data Sharing
Who We Share Data With
bet768 does not sell, rent, or trade your personal data to any third party for their own independent commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary to fulfil the stated purpose.
Payment Service Providers
When you make a deposit or withdrawal, we share the minimum necessary transaction data — including your mobile wallet reference number and the transaction amount in ৳ BDT — with bKash, Nagad, Rocket, Upay, and any other payment partner required to process the transaction. These providers operate under their own privacy policies and are bound by contractual data protection obligations.
Game Content Providers
Third-party game studios — including Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi — may receive a player session token and anonymised player ID to initialise game sessions. Full identity data is never shared with game studios. Game providers are contractually prohibited from using session tokens for any purpose other than delivering the game experience.
Legal & Regulatory Authorities
We may be required to disclose personal data to law enforcement, financial intelligence units, or other governmental authorities where compelled by applicable law or court order. In cases of suspected fraud, money laundering, match-fixing, or other serious misconduct, we may proactively share data with relevant authorities without prior notice to the affected player.
Service Providers & Technology Partners
We engage trusted third-party technology vendors — such as cloud hosting providers, email delivery services, and customer support platforms — who process personal data on our behalf strictly under data processing agreements. These vendors are permitted to use your data only to provide the contracted service to bet768, not for their own purposes.
§4 Retention
How Long We Keep Your Data
bet768 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The general retention periods we apply are set out below.
Active Account Data
While your account is active, we retain all identity, contact, financial, and gaming activity data associated with it. You can request account closure at any time by contacting [email protected]. Upon closure, active data is transitioned to archived status.
Post-Closure Retention
Following account closure, we retain your personal data for a minimum of five (5) years to comply with applicable anti-money-laundering regulations, financial record-keeping obligations, and to handle any post-closure disputes or chargebacks. After this period, data is securely deleted or anonymised.
Support Communication Records
Records of support interactions, including emails sent to [email protected], are retained for a minimum of two (2) years after the last interaction. Records related to formal complaints or dispute escalations are retained for five (5) years.
Cookie & Analytics Data
Session cookies expire when you close your browser. Persistent cookies used for preference storage expire within 90 days. Aggregated, anonymised analytics data may be retained indefinitely as it contains no personally identifiable information.
§5 Security
How We Protect Your Data
Protecting your personal and financial data is a top operational priority at bet768. We implement multiple layers of technical and organisational security controls to guard against unauthorised access, accidental loss, or unlawful destruction of your data.
Encryption in Transit
All data exchanged between your browser and the bet768 Platform is encrypted using TLS 1.2 or higher (256-bit SSL). This protects your login credentials, payment references, and personal details from interception during transmission over public or private networks.
Secure Data Storage
Player data is stored on cloud servers with access controls, firewall protections, and intrusion detection systems. Access to production databases is restricted to authorised personnel only, and all internal access is logged and audited. Payment method details handled by bKash, Nagad, Rocket, and Upay are processed entirely within those providers' own PCI-compliant environments.
Staff Data Access Controls
Only bet768 staff members who require access to personal data to perform their specific job functions are permitted to view player records. All staff with access to personal data are bound by confidentiality obligations and receive data protection training on joining the organisation and annually thereafter.
Despite our robust security measures, no internet-based system can guarantee absolute security. Players are responsible for keeping their own account credentials safe. If you suspect unauthorised access to your bet768 account, contact [email protected] immediately so we can suspend the account and investigate.
§6 Your Rights
Your Data Rights
As a player on the bet768 Platform, you have several rights with respect to the personal data we hold about you. These rights are outlined below. To exercise any of them, contact us at [email protected] with the subject line "Data Rights Request" and we will respond within 30 days.
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Right of Access — You may request a copy of the personal data bet768 holds about you, including your account details, transaction history, and communication records.
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Right to Rectification — If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected. For identity data, we may require documentary evidence before making changes.
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Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes it was collected. This right is subject to our legal retention obligations; data required for AML compliance or dispute resolution cannot be deleted before the applicable retention period expires.
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Right to Restriction — You may request that we temporarily stop processing your data — for example, while you contest its accuracy or object to our use of it.
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Right to Data Portability — You may request a machine-readable copy of the personal data you have provided to bet768, which you can then transfer to another service provider if you choose.
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Right to Object — You may object to the processing of your personal data where we rely on legitimate interests as the legal basis. You also have an absolute right to opt out of direct marketing at any time without giving a reason.
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Right to Withdraw Consent — Where we rely on your consent to process data (e.g., for promotional communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
§7 Cookies
Our Cookie Policy
Cookies are small text files placed on your device when you visit a website. bet768 uses cookies to keep the Platform functioning correctly, remember your preferences, and understand how players navigate the site so we can improve the experience.
Essential Cookies
These cookies are strictly necessary for the Platform to operate. They manage your logged-in session, maintain your account security token, and ensure that forms work correctly. You cannot opt out of essential cookies while using the Platform.
Preference Cookies
These cookies remember choices you make — such as your preferred game category, deposit method, or language settings — so you do not have to re-enter them on every visit. Preference cookies expire after 90 days.
Analytics Cookies
We use anonymised analytics cookies to measure aggregate traffic patterns, page load performance, and feature usage. Analytics data is never tied to your personal identity and is used solely to improve the Platform. You may disable analytics cookies through your browser settings without affecting your ability to use the Platform.
Most web browsers allow you to control cookies through their settings. Disabling essential cookies will prevent you from logging in to your bet768 account. For guidance on managing cookies in your specific browser, refer to the browser's official help documentation.
§8 Age Restriction
21+ Only — No Minors Policy
The bet768 Platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that a player account has been created by or on behalf of a minor, we will immediately suspend the account, delete the associated personal data to the extent permitted by our legal obligations, and return any Real Money Balance to the payment source.
If you are a parent or guardian and believe your child has registered on bet768, please contact us immediately at [email protected] with the subject line "Minor Account Report". We take this extremely seriously and will act on all credible reports within 24 hours.
§9 Policy Updates
Changes to This Privacy Policy
bet768 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal obligations, or industry best practices. When we make material changes to this Policy, we will:
How We Notify You
- Post a prominent notice on the bet768 homepage for a minimum of 14 days following the change.
- Send an email or in-app notification to all registered players with an active account at the time of the update.
- Update the "Last updated" date at the top of this Policy.
Your continued use of the bet768 Platform after the updated Policy has been posted and notified constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the Platform and may request account closure by contacting [email protected].
§10 Contact Us
Privacy Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bet768 handles your personal data, please contact our Data Team directly. We aim to respond to all privacy-related enquiries within 5 business days.
Data Enquiries
Email: [email protected]
Subject line: "Privacy Enquiry" or "Data Rights Request"
Response time: Within 5 business days
Operating hours: 24/7 support availability (Bangladesh Standard Time, UTC+6)
Related Policies
This Privacy Policy should be read alongside the bet768 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and bet768. Together, these three documents govern your use of the Platform.
Your Data Is Safe With bet768
We take privacy seriously so you can focus on the game. Explore our cricket betting markets, slots, and live casino — or log in to your account securely right now.
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